Senior Product Manager

5+ years of experience in B2B, preferably in audio, visual, or omnichannel communication. Focus on manager and operational user personas, translating user needs into solved problems. Track record of measurable changes in user behavior driving company and customer business metrics. Proven experience creating clear, compelling, and well-researched explanations of business value, risks, user flows, and impact. Focus on creating measurable outcomes and using qualitative & quantitative research. Flexible communicator comfortable in calls with managers and strategic discussions with exec team. Critical thinker hungry to learn, exploring AI's impact on products and Product Management. Stress-resilient, focused, and highly organized.

Build a deep understanding of core users through research. Craft a vision and strategy contributing to product strategy and business goals. Translate knowledge into a compelling strategy & roadmap for growth. Co-lead customer discovery, facilitate journey mapping, and identify key tasks. Align R&D and GTM teams around solutions to customer problems. Collaborate with internal teams to identify, validate, and define solutions. Collaborate and lead across R&D and CloudTalk-wide to drive product-led decision-making.