Senior EdTech Implementation Consultant

5+ years implementing or supporting SIS, LMS, or CRM platforms in higher education. Proven experience with platforms such as: Banner, Anthology, Workday Student, Jenzabar, Thesis, PowerCampus (SIS); Canvas, D2L, Blackboard, Moodle (LMS); Salesforce, Slate, Dynamics 365, Element451 (CRM). Strong understanding of academic processes: enrollment, grading, admissions, and financial aid. Experience managing multiple projects remotely. Proficiency in project collaboration tools: Jira, Confluence, Asana, MS Teams. Fluent English (C1+) and Spanish. Comfortable working in remote, multicultural teams. Strategic thinking and client-facing communication. Ability to translate institutional needs into technical solutions. Proactive, autonomous, and results-driven. Strong documentation and presentation skills.

Lead SIS, LMS, and CRM implementations for higher education institutions. Conduct virtual workshops to gather requirements and map business processes. Configure systems and support integrations, data migration, and customizations. Train users across academic and administrative teams. Create project plans, process maps, and training materials. Support testing, troubleshooting, and go-live readiness. Act as a trusted advisor to clients. Collaborate across LATAM teams.