Lead Paralegal

10+ years of paralegal experience, ideally in personal injury or high-volume plaintiff work Highly organized, detail-oriented, and proactive in communication Ability to build trust quickly with attorneys and clients alike Understanding of the importance of both client experience and case velocity

Serve as the primary liaison between Finch, attorneys, and clients Maintain proactive communication with clients throughout treatment and the case lifecycle Provide detailed case status reports and updates to attorneys and firms Work with case managers, intake specialists, and demand reviewers to coordinate case progress Identify and resolve delays or issues before they affect outcomes