Senior IT Business Analyst with AI - Freelance

At least 3+ years of experience as a business analyst. Experience in analyzing and optimizing business processes. Ability to collaborate with business stakeholders. BPMN modeling. Fluent Polish (C1+). General understanding of artificial intelligence and machine learning concepts (knowledge of ML/AI models, NLP, recommendation systems). Ability to collect, analyze, and interpret business data and translate it into requirements for technical teams. Familiarity with programming languages for data analysis (Python, R) is a plus. Understanding of the AI project lifecycle and the role of data in the process. Ability to map business processes and identify areas for automation or AI application. Experience working with stakeholders - gathering requirements, defining KPIs, preparing case studies and business cases. Ability to translate technical language into business language and the other way around. Ability to create reports, presentations, and recommendations supporting strategic decisions.

Transform client's business processes by identifying and implementing innovative AI-based solutions to continuously improve their efficiency, quality, and adaptability. Analyze and map existing technology-driven business processes, and design optimized ones using AI. Identify opportunities for improvement and automation within the company’s key workflows (including operations, customer support, document handling, debt collection, HR). Gather, analyze, and document business, functional, and non-functional requirements for AI implementations. Collaborate with the development team, process owners, and mentor on creating and testing AI solutions. Create and maintain project and process documentation. Take responsibility for implemented innovations and ensure consistent skill levels in using them across business teams. Actively participate in research and development (R&D) initiatives, testing hypotheses and prototyping new solutions.