Medical Operations - Estonia
Company:Tandem Health
Location:Estonia
Languages:English
Skills:
LeadershipProject ManagementArtificial IntelligenceData AnalysisMachine LearningProduct OperationsProduct DevelopmentStrategyBusiness OperationsCommunication SkillsProblem SolvingOrganizational skillsComplianceTrainingTroubleshooting
Requirements:
- Clinical experience in healthcare (e.g. general practice, hospital, private practice).
- Exposure to consulting, corporate, or startup environments.
- A passion for technology, AI, and their potential to transform care.
- Strong communication skills — equally comfortable with executives, engineers, and frontline clinicians.
- Organisational strength and a process-driven mindset.
- Ownership, curiosity, and initiative in a fast-paced environment.
- Flexibility to travel up to 25% and step in during critical moments.
- Multilingual skills (highly valued).
Responsibilities:
- Lead live product demos for prospective clients and support global commercial efforts.
- Design and adapt workflows and templates for diverse markets and large-scale customers.
- Partner with product, engineering, and commercial teams to deliver smooth rollouts and seamless workflow integration.
- Represent Tandem at international conferences, workshops, and customer events.
- Guide clinicians through onboarding, training, and day-to-day support.
- Troubleshoot and solve problems to ensure clinicians get maximum value from Tandem.
- Build templates and prompts, contributing to the ongoing evolution of Tandem’s AI assistant.
- Manage clinical safety incidents and optimise internal operations for safe scaling.
