Εξυπηρέτηση Πελατών στα Γερμανικά - Εργασία από το σπίτι (Remote)

Posted 3 months agoViewed
GreeceFull-TimeCustomer Service
Company:apply2day
Location:Greece
Languages:German, English
Seniority level:Entry
Skills:
Customer serviceMS Office
Requirements:
Excellent German (C1-C2) language skills Good English (B2) language skills Computer management and MS Office proficiency Excellent communication and interpersonal skills Problem-solving ability and attention to detail Customer orientation and willingness to help others Ability to work independently and as part of a team
Responsibilities:
Answer customer questions via phone, email, and live chat. Understand and satisfy customer needs. Build trusted relationships with customers. Provide accurate and valid information about products and services. Record and monitor correspondence and requests within the CRM. Follow communication procedures and guidelines.
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