Dutch Speaking Customer Service for Social Media industry -Remote in Greece
Company:Patrique Mercier Recruitment By Nellie
Location:Netherlands, Belgium, Greece, Latvia, Bulgaria, Spain
Languages:Dutch, English
Seniority level:Entry
Skills:
Microsoft OfficeCommunication SkillsCustomer serviceAttention to detailInterpersonal skillsProblem-solving skillsTroubleshootingCRM
Requirements:
Fluency in Dutch and English, both written and spoken Experience in customer service, preferably in the tech or social media sectors Strong communication and interpersonal skills Ability to handle sensitive information with professionalism and discretion Familiarity with social media platforms and their functionalities Proficiency in customer service software and Microsoft Office applications Detail-oriented with strong problem-solving skills Ability to work in a fast-paced environment
Responsibilities:
Deliver exceptional customer service to Dutch-speaking users through various communication channels Assist users with inquiries, account issues, and general platform functionality Resolve customer complaints efficiently Provide guidance on best practices and platform features Document all customer interactions accurately Collaborate with internal teams to report user feedback and escalate complex issues Stay informed of industry trends and changes
