Dutch Speaking Customer Service for Construction industry -Remote in Greece

Fluency in Dutch and English, both written and spoken. Previous experience in customer service, preferably in the construction or related industries. Excellent communication and interpersonal skills. Strong problem-solving skills with the ability to work under pressure. Proficiency in customer service software and Microsoft Office Suite. Detail-oriented with strong organizational capabilities. A proactive and positive attitude towards helping customers achieve their goals.

Deliver exceptional customer service to Dutch-speaking clients through phone, email, and chat communications. Assist customers with inquiries related to construction products, services, and order management. Provide detailed information about product specifications, availability, and pricing. Handle customer complaints and issues efficiently. Coordinate with internal teams to resolve complex inquiries. Document and track customer interactions and feedback. Stay informed about developments in the construction industry.