Company:ezCater, Inc
Location:United States
Languages:English
Seniority level:Senior, 5+ years
Experience:5+ years
Skills:Software ArchitectureProduct DevelopmentBusiness OperationsSaaSRelationship managementTechnical support
- Bachelor’s Degree in IT, Business, Management, or 10+ years relative field of study.
- 5+ years of experience with hands-on technology and relationship management.
- Ability to resolve issues under pressure.
- Ability to understand how technology relates to business needs/ objectives.
- Proven work experience with technology solutions and integrations.
- Exceptional communication skills and the ability to consult directly with current or potential customers and vendor partners.
- Ability to build strong relationships with a variety of stakeholders.
- Extensive curiosity and creativity to help solve complex operational challenges.
- Strong technical knowledge and ability to consult with vendors and customers on technical and operational needs.
- Operational understanding of technical integrations and ability to design outside-the-box solutions based on partner technical constraints.
- Partner with Sales Team to customize ezCater technical solutions for Enterprise customers and prospects.
- Identify prospect pain points and design solutions with ezCater platforms.
- Understand current technology platform and integration capabilities to translate into customer solutions.
- Work with Product Teams to identify platform improvement opportunities and define product roadmaps.
- Partner with Marketing to communicate technical capabilities.
- Support Product and Sales Teams in identifying and developing commercial relationships with new technology and integration partners.
- Identify industry trending technology partners and build partnerships.
- Travel to partner on-site meetings and trade shows as needed.