Project Manager for DTC Ecommerce Marketing Agency (US Based/Remote)
Company:Paired
Location:Argentina
Languages:English
Seniority level:Middle, 3+ years
Experience:3+ years
Skills:
Project ManagementData AnalysisQAShopifyA/B testingReportingCRM
Requirements:
- 3+ years of experience in project management.
- Experience in an eCommerce, marketing, or digital agency setting preferred.
- Familiar with email marketing tools (especially Klaviyo).
- Familiar with eCommerce platforms (e.g., Shopify).
- Strong written and verbal communication skills (English).
- Highly organized, detail-oriented, and proactive.
- Comfortable analyzing campaign performance metrics (open rate, CTR, CVR, revenue attribution, etc.).
- Familiarity with Slack, Google Suite, and project management tools (e.g., ClickUp or Asana).
- Exceptional communication and interpersonal skills.
- Ability to build relationships with team members and clients.
- Agency background preferred.
- Experience with lifecycle marketing, retention, or loyalty programs preferred.
- Comfortable making Loom videos or screen shares to walk clients through reports.
Responsibilities:
- Lead and manage all aspects of ecommerce marketing projects.
- Coordinate with internal and external teams.
- Facilitate regular project meetings with clients.
- Implement and maintain project management tools and methodologies.
- Analyze project performance and present findings.
- Coordinate with internal stakeholders to ensure deadlines are met.
- Monitor task completion using project management tools.
- Help QA final email/SMS assets.
- Serve as the main day-to-day contact for assigned clients.
- Host weekly or bi-weekly check-ins.
- Maintain client project trackers, timelines, and campaign calendars.
- Gather client feedback and relay it to internal teams.
- Create and deliver monthly performance reports.
- Surface trends and insights to help clients understand performance.
- Provide basic commentary or visualizations of retention KPIs and benchmarks.
- Support the team in optimizing internal workflows and SOPs.
- Help templatize reporting and streamline campaign handoffs.
