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Norwegian Speaking VIP Customer Support Agent -Remote in Greece
Posted 5 months agoViewed
NorwayGreeceSwedenDenmarkSpainPortugalFull-TimeCustomer Support
Company:Patrique Mercier Recruitment By Nellie
Location:Norway, Greece, Sweden, Denmark, Spain, Portugal
Languages:Norwegian, English
Seniority level:Middle, Proven experience
Experience:Proven experience
Skills:
Communication SkillsAnalytical SkillsProblem SolvingCustomer serviceAttention to detailOrganizational skillsCRM
Requirements:
Fluency in Norwegian and English, both written and spoken Proven experience in customer support, ideally with VIP clients Exceptional communication and interpersonal skills Strong analytical and problem-solving abilities Detail-oriented with excellent organizational skills Familiarity with CRM systems and standard office software A proactive approach and a dedication to providing high-quality customer service
Responsibilities:
Deliver high-quality support to VIP Norwegian-speaking customers via phone, email, and chat Build and maintain strong relationships with high-value clients Troubleshoot and resolve complex customer inquiries and issues efficiently Keep thorough records of customer interactions Work collaboratively with other teams Provide insights and feedback to improve customer service processes Stay informed about our products and services