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Spanish Speaking Gaming Community Support Agent -Remote in Greece
Posted 5 months agoViewed
Spain, Portugal, GreeceFull-TimeGaming
Company:Patrique Mercier Recruitment By Nellie
Location:Spain, Portugal, Greece
Languages:Spanish, English
Seniority level:Entry, Previous experience in customer support or community management is advantageous
Experience:Previous experience in customer support or community management is advantageous
Skills:
Communication SkillsProblem SolvingTeamworkCustomer support
Requirements:
Fluency in Spanish and English, both written and spoken Genuine passion for gaming and familiarity with popular games and platforms Previous experience in customer support or community management is advantageous Strong communication skills and ability to empathize with gamers Effective problem-solving skills with a proactive support approach Comfortable with various communication tools and platforms Ability to work collaboratively within a team
Responsibilities:
Deliver exceptional support to Spanish-speaking gamers through various communication channels Assist players with inquiries about games, accounts, and gameplay Monitor community interactions to ensure a positive atmosphere and address concerns Engage and build relationships within the gaming community Collect and document player feedback Stay informed on the latest gaming trends and releases Collaborate with other support agents