Spanish Speaking Customer Care Agent -Remote in Greece

Fluency in Spanish and English, both written and verbal. Previous experience in customer service or a similar role is preferred. Outstanding communication and interpersonal skills. Strong ability to resolve problems and ensure customer satisfaction. Competent in using customer service platforms and Microsoft Office tools. Detail-oriented with excellent organizational capabilities. Enthusiastic about delivering superior customer service.

Provide high-quality customer support to Spanish-speaking clients through phone, email, and chat. Address customer inquiries, concerns, and requests promptly and professionally. Resolve issues efficiently to maintain customer satisfaction and loyalty. Document interactions and maintain accurate records in the CRM system. Keep updated on products and services to assist customers effectively. Collaborate with other team members and departments to enhance the overall customer experience. Engage in ongoing training opportunities to improve service delivery and product knowledge.