Senior Business Analyst

4+ years of experience as a Business Analyst, Technical Business Analyst, or similar role in a software development environment. Solid understanding of engineering principles and commercial practices. Experience in gathering, analyzing, and documenting business and technical requirements. Proficient in documenting test processes and outcomes, and monitoring changes. Strong analytical mindset and ability to translate complex concepts into clear documentation. Experience in analysis techniques beyond process flow diagrams and user stories. Strong problem-solving and solutions-oriented mindset. Familiarity with RESTful APIs, JSON, XML, and system integrations. Experience with ERPs, CRMs, or other software products (ideally with SaaS). Fluent in Greek and English. Hands-on experience with Agile methodologies. Bachelor's/Master's degree in Computer Science, Business Administration, or a related field.

Gather and analyze business needs, translating them into actionable requirements. Document functional and non-functional requirements, user stories, acceptance criteria, and test scenarios using Jira and Confluence. Serve as a bridge between technical and non-technical teams to convey requirements and manage dependencies, timelines, and blockers. Support backlog refinement and prioritization based on business impact, technical constraints, and MVP scope. Analyze requirements to fit specifications with an MVP mindset. Design and refine user flows, feature specifications, and test cases. Validate delivered features through manual testing and UAT support. Improve and automate business processes. Collaborate with development, QA, and product teams during Agile rituals.