Salesforce Solution Architect

5+ years as a Salesforce Solution Architect with experience in end-to-end implementations including from scratch. Salesforce integration experience, including between different business systems and working with integration tools. Exceeds at advanced Salesforce configuration, process automation and implementation activities following Salesforce best practices. Exceptional client handling skills – able to work with all levels within the client portfolio. Proven experience in overseeing the direction, development, and implementation of Salesforce solutions. Excellent understanding of the capabilities and limitations of declarative configuration and when Apex and Visualforce should be used. Salesforce Certifications required and should be open to getting certified. Good written and spoken English (B2 level or higher) Must have previous experience working with US based companies Located in Costa Rica and legally authorized to work (citizen, resident, or valid work visa) Comfortable working from home with a reliable internet connection

Lead requirements gathering sessions, proactively drawing out requirements from stakeholders. Define the system landscape, identify gaps between current and desired end-states, and deliver a Salesforce solution. Create requirements definition documentation, including use cases, and functional specifications to capture business needs and for validation with the customer and share with project stakeholders. Create workflow diagrams to document current and future business environments. Develop wireframes, to ensure visualization of the UI is crisply understood by the client. Respond and communicate efficiently between the business, technology, and QA team on projects and facilitate resolution of user issues as and when necessary. Lead functional team to determine the best solution to implement (decisions around declarative vs programmatic vs AppExchange, etc.) Lead hands-on solution deployments across sandboxes and production orgs. Stay current on Salesforce releases, new features, product roadmaps, and applications available from 3rd parties on the Salesforce AppExchange.