Customer Service - Cantonese Speaking (Work from Home)

High school diploma or equivalent required Candidate must be flexible working Onsite Must have at least six months customer service experience or equivalent Must successfully pass a background check

Provide quick, accurate, and friendly service to customers via phone, email, or chat Meet and exceed customer service metrics Take ownership and responsibility to get tasks and contacts completed on time Work on multiple tools, tasks and ad hoc requests Represent Client platform and tools to customers, educating them to navigate and self-serve Build lasting relationships with customers, and other team members Be reliable, be on time and come in as scheduled