Loan Officer Assistant

Must be NMLS Licensed and willing to get licensed in the states you will operate in 2+ years of experience in a loan officer assistant, loan processor, or similar support role Strong working knowledge of purchase loan products and minimum documentation guidelines including Conventional, FHA, and VA Working knowledge of credit reports and how to read them Experience with LOS platforms such as BytePro preferred Excellent communication skills, both written and verbal A customer-first mindset with a desire to provide white-glove service Strong attention to detail and ability to manage multiple priorities A proactive approach to solving problems and moving work forward Experience working in a fast-paced, collaborative environment High degree of integrity and professionalism

Support assigned Loan Officers in managing their leads pipeline and workflows Prepare and review loan applications and files for completeness and compliance Act as the main owner for Orchard’s Equity Advance loan product Serve as a point of contact for customers at specific points of the loan process Work with internal teams including processors, underwriters, and closers Input and maintain accurate data in the loan origination system (LOS) and CRM Proactively communicate with real estate agents, title companies, and third parties Ensure an excellent customer and partner agent experience by delivering timely, professional, and clear communication