Come work with us.

Minimum of 2 years of experience in a customer service role, preferably in the plumbing or home services industry Proficiency with ServiceTitan CRM is required Strong communication skills, both verbal and written Ability to work independently in a remote setting Reliable high-speed internet connection Personal tech setup, including a computer, dual monitors, and a noise-canceling headset Comfortable working in a fast-paced, dynamic environment

Handle inbound customer calls with professionalism and empathy Schedule service appointments using ServiceTitan CRM Coordinate with field creative to ensure timely service delivery Maintain accurate customer records and notes within the CRM Troubleshoot customer inquiries and provide appropriate solutions Collaborate with team members to improve processes and customer satisfaction