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Manager, Complex Claims

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💎 Seniority level: Manager, 4+ years

📍 Location: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C.

💸 Salary: 92880.0 - 129000.0 USD per year

🔍 Industry: Health Insurance

🏢 Company: Oscar Health👥 1001-5000💰 $140,000,000 Private over 4 years ago🫂 Last layoff about 5 years agoHealth InsuranceInsurTechInsuranceHealth Care

🗣️ Languages: English

⏳ Experience: 4+ years

🪄 Skills: LeadershipProject ManagementData AnalysisPeople ManagementProcess improvement

Requirements:
  • 4+ years leading, coaching and developing direct reports in a claims environment
  • 4+ years of experience analyzing data to solve complex claims problems
  • 2+ years experience designing, implementing and improving business workflows
Responsibilities:
  • Be the subject matter expert for Claims operations through knowledge and expertise of Oscar’s claim platform, claim regulatory requirements and operational workflows
  • Manage a complex portfolio of initiatives and deliverables and proactively identify areas of opportunity to improve key performance indicators
  • Develop team workflows and guidelines that produce consistent and measurable outcomes; train, teach and mentor team members to become more proficient and effective.
  • Lead teams for the review of highly specialized claims processing including: high cost claims, transplants, COB and other third-party insurance
  • Conducting detailed information gathering, analysis and investigation to find solutions, and reporting to senior leaders on complex claims trends and developments
  • Compliance with all applicable laws and regulations
  • Other duties as assigned
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