Apply📍 Mexico, Venezuela, Bolivarian Republic of, Colombia, Jamaica
💸 4.0 - 12.0 USD per hour
🏢 Company: We Clone You👥 1-10Virtual WorkforceConsultingSoftware
- Hotel front desk experience is required
- Excellent customer service skills and professionalism.
- Comfortable handling both inbound and outbound calls.
- Clear and concise English communication skills (verbal and written).
- Strong attention to detail and time management skills.
- Proficient with Microsoft Office and task management tools.
- Fast learner who can quickly adapt to new systems (e.g., STS Sales System or similar).
- Ability to meet deadlines and follow up consistently.
- Experience with hotel sales, event planning, or project coordination is a plus.
- Direct initial inquiry emails to the Director of Sales.
- Collaborate with the Revenue Management team to review rates, dates, and compile necessary reports.
- Make preliminary calls with clients to complete sales inquiry forms.
- Input accurate client information into the sales system.
- Follow up on outstanding sales and event contracts.
- Run and send the weekly sales report bi-weekly to ownership, and the property team.
- Upload monthly reports into the shared sales folder.
- Review group bookings in the system to monitor pick-up.
- Complete group resumes and generate simple Banquet Event Orders (BEOs).
- Email group clients for cut-off dates and pick-up updates.
- Set up reminders (traces) and sales activities for the Director of Sales.
- Run simple reports for the Director of Sales and EVP of Sales & Marketing.
- Learn and navigate the brand’s internal system to generate group block links and send them to clients.
- Perform other administrative and sales support tasks as assigned by management.
Administrative ManagementMicrosoft ExcelCustomer serviceMicrosoft OfficeTime ManagementWritten communicationSales experienceCRMEnglish communication
Posted 17 days ago
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