Minimum 5 years of experience creating technical documentation for complex, deep technical topics or product suite. Proven experience creating technical documentation, including guides, code examples, and API libraries Proficiency in writing structured content that uses variables and metadata to serve context-sensitive material to unique audiences. Experience supporting product release cycles in a fast-paced, ambiguous environment. Excellent writing and grammatical skills; content is clear, succinct, and logical. Strong organizational skills; ability to manage expectations and maintain focus. Grit; a sustained history of hard work and perseverance. Curiosity; a bias to constantly question, dig deeper, and learn. Customer empathy; an ability to understand the technical and conceptual challenges of users trying to learn a new technology, combined with a passion to empower those individuals with the right documentation and training materials to self-serve and be successful.