Social Media Engagement Specialist (Community Engagement)
Company:
Location:United States, EST
Languages:English
Seniority level:Entry, Experience in Community Management
Experience:Experience in Community Management
Skills:
Content creationSEOCommunication SkillsCustomer serviceAttention to detailWritten communicationMarketingDigital MarketingEnglish communicationExcellent communication skillsFluency in EnglishCreativity
Requirements:
A High School Diploma or equivalent A personal PC/laptop with a working webcam Fluent in English and has excellent communication skills in both written and oral. Must love social media A good working home environment with a stable internet connection Must have experience in Community Management & the US market Must be well-versed in the US culture The ability to work an 8-hour shift, coinciding with the US timezone (EST)
Responsibilities:
Monitor social media channels and respond to comments, questions, and concerns in a timely and professional and on brand manner. Engage in a way that is authentic to the brand and audience, utilizing trending videos. Collaborate with the marketing and content teams to ensure brand consistency. Stay up-to-date with social media trends, tools, and best practices. Find new social media trends.
