Walmart Customer Service & Data Entry Specialist
Company:Remote VA
Location:Metro Manila, Philippines, Central Visayas, Philippines, Davao Region, Philippines
Languages:English
Seniority level:Entry
Skills:
Microsoft ExcelMicrosoft OfficeRESTful APIsCommunication SkillsProblem SolvingCustomer serviceEnglish communicationData entryData management
Requirements:
Experience in Walmart Seller Central or e-commerce order processing. Strong proficiency in data entry with high accuracy and attention to detail. Excellent customer service skills with experience in chat, email, and phone support. Knowledge of inventory management and order tracking systems. Proficiency in Microsoft Office, Excel, and Google Sheets. Ability to multi-task and prioritize. Strong written and verbal communication skills in English. Problem-solving mindset.
Responsibilities:
Enter, update, and verify Walmart orders. Respond to inquiries and resolve order issues via chat, email, and phone. Maintain stock accuracy and update inventory levels. Process return requests and handle refund transactions. Enter order details, customer information, and financial transactions into Walmart Seller Account. Communicate with suppliers and logistics partners. Track Walmart account performance and report discrepancies.
