Senior Staff Product Designer

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Requirements:

• Proven experience leading 0→1 product design initiatives across mobile and web, with a track record of shipping high-quality, complex products—especially in the payments or crypto space.
• Expert in solving tough UX challenges, crafting intuitive user experiences, and rapidly prototyping to test and validate ideas.
• Uses research-backed methods and analytics to inform design decisions; open-minded, egoless, and deeply collaborative.
• Inspires teams by mentoring others, setting a high design bar, and fostering a culture of excellence within the org.
• Organized, articulate, and proactive—comfortable managing up and across teams to keep projects moving.
• Strong communication skills with the ability to clearly articulate design intent and strategic rationale.
• Knowledge of Bitcoin, cryptocurrency, or financial platforms is a strong plus.

Responsibilities:

• Lead the delivery of completely new product concepts for the payments space.
• Set the industry benchmarks with visually rich and innovative designs, enhancing Kraken's brand recognition and setting a new standard for our business.
• Use influence to push stakeholders to maintain the highest of standards.
• Create exceptional quality user experiences working closely with other designers, researchers, product managers, content writers, and engineers.
• Develop the visual concept for Kraken’s payments products and develop the design language.
• Balance business objectives, customer needs, insights and technical constraints to produce data-informed outcomes.
• Own your work, take full accountability for the quality of your designs and track outcomes and results.
• Track emerging customer trends, using insights to upgrade our designs and impact our overall design direction.
• Lead design reviews both seeking and giving meaningful and supportive feedback.