SMB Sales Development Representative (SDR)

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Requirements:

• 1–3 years of experience in a BDR/SDR or outbound sales role—preferably in SaaS, ecommerce, or fintech environment.
• Comfortable handling outbound prospecting and initiating conversations with merchants and small business owners.
• Familiarity with the ecommerce ecosystem, including merchant pain points and digital buying behavior.
• Strong written and verbal communication skills—you know how to be concise, persuasive, and human.
• Highly organized with strong time management and follow-through.
• A collaborative team player with a learning mindset and a drive to build your sales career.

Responsibilities:

• Identify and prospect small to mid-sized ecommerce and fintech merchants through outbound email, social selling, and cold calling.
• Qualify leads through discovery conversations and needs analysis to assess fit for Bolt’s checkout solutions.
• Collaborate closely with Small Business Account Executives to hand off warm opportunities and ensure a smooth buyer journey.
• Craft tailored messaging and outreach strategies for different merchant segments, verticals, and use cases.
• Leverage tools like Hubspot, Zoominfo, Gong, and others to manage outreach and track pipeline activity.
• Stay up to date on industry trends and competitors to bring context and insight to prospect conversations.
• Consistently hit or exceed activity metrics (calls, emails, meetings booked) and pipeline generation targets.
• Provide feedback to marketing and sales leadership to improve campaigns, messaging, and lead quality.