Senior/Staff Product Manager, Platform

7+ years of proven track record in product management, with at least 3+ years of recent experience on complex technical products/platforms for a technical audience, ideally developers. Experience with databases or other technical products with high scale, high performance needs. Deep knowledge of modern distributed systems and the data infrastructure ecosystem. Computer Science or technical degree and prior technical development experience strongly preferred. Experience working closely with marketing and sales to define positioning and take products to market. Experience defining pricing and packaging for new features or products, incorporating customer willingness to pay, usage patterns, infrastructure costs, and competitive dynamics to drive sustainable monetization. Excellent written and verbal communication and the ability to explain complex technical design in 20 seconds or 20 minutes, depending on the audience and goals. Ability to combine data-driven approaches with strong user empathy to figure out what/when/why to ship - we’re building a platform for millions of developers, and there is lots to do! Excited by ambiguous and vague problem definitions and the ability to refine them into an actionable plan. Strong sense of ownership, urgency, and problem-solving skills - Timescale is moving fast, and so should you. Trying things, making mistakes, and quickly improving are in our DNA. Comfortable engaging and working in the open with developer communities.

Develop a deep understanding of our customers and their problems, the competitive landscape, and market trends. Identify what problems to focus on and the sequence of steps to solve them. Provide engineering and design with all the customer, market, and business context they need to define and build the right solutions. Articulate the value new products and features deliver before we start building them and iterate on that with input from customers as we make progress towards the release. Define pricing and packaging strategies for new features and capabilities in collaboration with finance by integrating customer research (including willingness to pay), infrastructure cost models, and competitive analysis to ensure monetization aligns with product value and business goals. Collaborate with product marketing, marketing and sales to define positioning and messaging, communicate the value of the product and drive adoption. Define and measure success in the form of input and output metrics and connect those to the business outcomes the company wants to drive. Measure adoption of the product, run experiments, collect customer feedback regularly, and adjust plans as needed. Use data to support your decisions. Help support customer engagements and participate in sales enablement activities within the company as needed. Serve as the connective tissue between engineering, design, marketing, customer care, and other stakeholders, proactively communicating product questions and decisions.