Client Master Data Management Analyst

Bachelor's degree in Computer Engineering, Data Science, Business Administration with an emphasis on Information Systems or related. Minimum 1-2 years of related experience. Proficiency in MS Office (Excel, Word, PowerPoint). Experience with data management tools such as SQL, Tableau, and Microsoft Power BI. Advanced English level. Demonstrate rapid learning capabilities and logical thinking. Flexible working hours due to clients and support teams in multiple time zones. Ability to work in a virtual small team environment. Knowledge of CRM systems/Salesforce as an ideal.

Maintain client data in our global CRM system. Follow Global Data Quality and Data Management best practices, documented processes, and procedures. Maintain the data following the established Service level agreements, supporting ad-hoc and bulk requests and working with the Sales and Sales Operations Teams. Support any assigned internal projects, orienting and proposing solutions to problems. Perform auditing, cleansing and deduplication, reviewing the data for completeness and validity ensuring that data policies turn into practice. Resolve data quality issues, when processing, monitoring, researching, conducting and measuring data improvements. Document and formalize data standards and processes on an ongoing basis.