Project Coordinator

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Requirements:

• 2+ years of experience in project coordination, scheduling, or administrative support, preferably in security technology, low-voltage installations, or a related industry.
• Familiarity with mobile surveillance products and lowvoltage installations is a plus.
• Strong interpersonal and communication skills to provide excellent customer support.
• Ability to manage multiple projects simultaneously, prioritize tasks effectively, and meet deadlines.
• Experience handling invoices, processing payments, and following up on overdue accounts.
• Strong accuracy in tracking project progress, financial transactions, and documentation.
• Experience using scheduling, CRM, and project management software; proficiency in Microsoft Office Suite (Excel, Word, Outlook).

Responsibilities:

• Coordinate the scheduling and deployment of mobile surveillance products.
• Communicate with customers to confirm service schedules and ensure timely installations.
• Track and update project timelines to maintain efficient operations.
• Serve as the primary point of contact for customer inquiries related to mobile surveillance and low-voltage installations.
• Troubleshoot basic service issues and escalate technical problems as needed.
• Ensure customer satisfaction by addressing concerns promptly and professionally.
• Schedule and oversee the installation of low-voltage projects, ensuring all necessary resources are available.
• Issue and collect customer deposits and payments in accordance with company policies.
• Track and follow up on past-due invoices, coordinating with the finance team as necessary.
• Assist in the preparation of proposals and supporting documentation for new projects.
• Facilitate contract execution and ensure proper setup within internal systems.
• Maintain organized records of agreements, payments, and project details.