UX Researcher

Posted 10 days agoViewed

💎 Seniority level: Middle

📍 Location: Portugal

🔍 Industry: ECommerce returns business

🏢 Company: ZigZag Global👥 101-250💰 $19,000,000 Series A over 5 years agoE-Commerce Retail SaaS B2B Software

🗣️ Languages: English

🪄 Skills: Data AnalysisFigmaUI DesignUser Experience DesignMarket ResearchData visualizationPrototypingEnglish communicationA/B testing

Experience in UX Research or a related field, with proven experience in market analysis, user research, and product testing.
Proficiency in a data collection tool and Figma is required.
Proficiency in English (speaking and writing) is required; additional languages are a plus – especially Spanish.

Conduct market research to identify key industry trends, competitor strategies, and opportunities for product innovation, with a focus on retail and returns.
Design and implement user research studies using a variety of methods (interviews, surveys, user testing, etc.) to understand user behaviours and pain points deeply.
Analyze test results and user data, transforming findings into actionable tasks for the product design and development teams.

Posted 8 days ago

📍 EMEA, North America

💸 95200.0 - 204000.0 USD per year

🔍 Software Development

🏢 Company: GitLab👥 1001-5000💰 $268,000,000 Series E over 5 years ago🫂 Last layoff about 2 years agoDeveloper Tools DevOps Open Source SaaS Cloud Security

🔧 Requirements

Deep experience running mixed-methods research.
Strong stakeholder management experience - get buy-in from your stakeholders on the work you're doing, balancing short term work with long-term, strategic projects.
Experience working in a highly iterative, fast paced environment. Have the ability to pivot with sudden changes in direction.
Must have experience working on a developer tooling product, or partnering directly with developers.
Self-motivated and self-managing
Experience with workflows and tooling used by engineering, design and product teams

💡 Responsibilities

Become an expert on the users within your allocated area of coverage: know how they use GitLab, their pain points, their workflows, etc.
Collaborate with Designers, Product Managers and Engineers on research projects.
Conduct all stages of UX Research: identifying, planning, driving, conducting, analysing and reporting.
Use a variety of qual and quant research methods to apply to research questions.
Be an advocate for research with your stakeholders, guiding them on best practice and enabling them to conduct their own research where required.

Data AnalysisProduct ManagementUser Experience DesignAgile methodologiesResearchStakeholder management

Posted 8 days ago

Posted 30 days ago

📍 Global

🔍 Crypto

🔧 Requirements

NOT STATED

💡 Responsibilities

NOT STATED

BlockchainData AnalysisUser Experience DesignWeb3.jsResearchMarket ResearchPrototypingCustomer SuccessA/B testing

Posted 30 days ago