Director of Product

Posted about 21 hours agoViewed

💎 Seniority level: Director, 10+ years

📍 Location: United States

🔍 Industry: E-commerce or subscription-based businesses

🏢 Company: Smalls👥 11-50💰 $19,000,000 Series B almost 2 years agoPet Animal Feed Food Delivery Nutrition Food Processing

🗣️ Languages: English

⏳ Experience: 10+ years

🪄 Skills: LeadershipProject ManagementSQLBusiness AnalysisBusiness IntelligenceData AnalysisProduct ManagementProduct OperationsCross-functional Team LeadershipProduct DevelopmentStrategyProduct AnalyticsAPI testingAgile methodologiesRESTful APIsMentoringWritten communicationExcellent communication skillsVerbal communicationData visualizationTeam managementStakeholder managementStrategic thinkingFinancial analysisCustomer supportSaaSBudget managementA/B testing

Requirements:

10+ years of experience or equivalent
Background in product management, preferably within e-commerce or subscription-based businesses.
Proven track record of driving product-led growth and expanding key metrics such as lifetime value, conversion rate, and retention.
Commercially-minded and strategic.

Responsibilities:

Own the end-to-end product roadmap and execution—from customer acquisition and retention to onsite customer experience to internal tools.
Set ambitious OKRs and build roadmaps that balance long-term company vision with short-term wins.
Utilize a combination of quantitative business cases, past experience, and a strong gut to prioritize the highest impact initiatives to achieve key goals.
Oversee efficient execution of the product roadmap by collaborating with cross-functional teams, directing the product & engineering team, and identifying opportunities for more effective operations.
Collaborate with Marketing to drive digital growth and meet our topline goals for revenue, CAC, and LTV.
Drive an ambitious CRO testing roadmap to find step change improvements in onsite experience and conversion.
Partner with the VP of Marketing and Director of Growth Marketing to develop a shared Marketing x Product roadmap that identifies, scopes, and executes the highest impact growth opportunities across new customer acquisition, retention, and re-activation.
Come to the table with strong opinions and innovative ideas on how to drive product led growth.
Work closely with cross-functional partners to launch A/B tests and other initiatives that provide valuable insights and drive key performance metrics
Champion a culture of experimentation and data-driven decision-making to identify and validate new product opportunities.
Set product KPIs and build dashboards to monitor performance and identify opportunities.
Build quantitative business cases to prioritize the product roadmap, ensuring the highest impact opportunities get prioritized.
Lead with a strong perspective on experimentation frameworks to test and iterate on features & flows.
Define and oversee a measurement plan for product roadmap launches, ensuring we learn from both successes and failures.
Collaborate cross-functionally with marketing, analytics, and brand teams to deliver a seamless, simple customer experience that delights customers and moves the metrics.
Guide the vision for end-to-end digital customer experiences, focusing on site merchandising, UX/UI, personalization, and performance optimization throughout the customer journey.
Bring a strong perspective on how UX, onsite flows, and digital merchandising can drive user behavior and improve business metrics.
Own the online consumer journey, defining specific consumer needs, identifying friction points, and executing solutions that drive acquisition, engagement and retention.
Stay current with industry trends and best practices, ensuring our onsite experience remains competitive and innovative.
Lead, mentor, and grow a team of 7, including engineers and a Technical Program Manager, fostering a culture of creativity, agility, and results-driven execution.

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