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Technical Operations Manager

Posted 23 days agoViewed

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💎 Seniority level: Manager

💸 Salary: 125000.0 - 165000.0 USD per year

🔍 Industry: Software Development

🏢 Company: DigitalOcean👥 1001-5000💰 $34,913,641 Post-IPO Equity over 3 years ago🫂 Last layoff about 2 years agoVirtualizationDevOpsWeb HostingCloud ComputingSaaS

🗣️ Languages: English

Requirements:
  • Proven experience in a technical leadership role, preferably within a technology-driven organization.
  • Deep expertise in developing, presenting and overseeing financial budgets ensuring alignment with company goals, best practices and regulations in accounting and financial areas.
  • Strong project management skills with a track record of successful project execution and change management.
  • Exceptional communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
  • Demonstrate executive presence and experience managing high-touch relationships and highly visible and sensitive strategy and planning matters.
  • Experience scaling and optimizing business processes in a fast-paced, high-growth environment.
  • Analytical mindset with the ability to analyze data and make data-driven decisions.
  • Strategic thinking and problem-solving abilities.
  • Experience with the Atlassian suite (Jira and Confluence), in particular for managing the flow of value and delivering curated information to appropriate stakeholders.
  • A high level of comfort with a remote-first way of working and culture.
  • Bachelor's degree in a relevant technical field (Master's degree preferred).
Responsibilities:
  • Track and report on the progress of key, strategic initiatives and objectives, helping with risk management & risk mitigation.
  • Lead and oversee prioritization of Initiatives for the Org, ensuring alignment with the company's overall goals and objectives.
  • Collaborate directly with functional leaders to develop, drive and deliver operational strategies that support business growth.
  • Partner with SVP, Iaas / Data Center to develop and manage operational metrics and KPIs to track performance and identify areas for optimization.
  • Prepare reports, dashboards, presentations, and other materials as needed.
  • Lead operational efficiency initiatives, recommending and implementing process improvements.
  • Assist in budget planning and management for the technical organization, ensuring efficient allocation of resources.
  • Monitor progress of hiring to budget and expedite hiring activities, where necessary, to align to plan.
  • Oversee and manage key technical projects, tracking progress, identifying risks, and ensuring timely completion.
  • Facilitate communication and collaboration between different departments and leaders within the organization to ensure seamless execution of projects and initiatives.
  • Act as the primary point of contact between the SVP, IaaS / Data Center and other stakeholders, including executives, staff members, partners, and external contacts.
  • Identify opportunities to enhance operational efficiency and implement best practices and standard operating procedures.
  • Develop and deliver clear and effective communications on behalf of the SVP, Iaas / Data Center and CPTO Office of the Chief of Staff.
  • Drive employee engagement, recognition programs and social events.
  • Undertake special projects and initiatives as directed, often requiring cross-functional collaboration and innovation.
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📍 AZ, CA, CO, DC, FL, GA, IA, IL, MA, MD, MI, MN, NE, NC, NH, NJ, NV, NY, OH, OR, PA, RI, TN, TX, UT, and WA

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  • Strong analytical and problem-solving capabilities.
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