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Technical Writer

Posted 5 days agoViewed

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💎 Seniority level: Junior, 1-3+ years

💸 Salary: 75000.0 - 90000.0 USD per year

🔍 Industry: Software Development

🏢 Company: Limble CMMS👥 251-500💰 $20,355,422 Series B 9 months agoSaaSAsset ManagementInformation TechnologySoftware

🗣️ Languages: English

⏳ Experience: 1-3+ years

Requirements:
  • 1-3+ years of experience in technical writing or a related field, preferably in the software or technology industry.
  • Strong writing, editing, and communication skills, with a keen eye for detail.
  • Ability to understand and explain technical concepts to non-technical audiences in clear, concise language.
  • Self-starter who can work independently and manage multiple projects simultaneously
  • Experience creating and adapting content for different audiences or user personas
  • Eye for detail; dedication to identifying and rectifying copy inconsistencies
  • Passion for learning: you’ll need to know our product in and out!
Responsibilities:
  • Create, update, and maintain help center documentation and user guides, API documentation, and release notes.
  • Collaborate with product managers, engineers, and other departments to ensure technical accuracy and address user needs in documentation.
  • Assist in maintaining and improving the documentation structure and content for ease of use, ensuring consistent tone, style, and branding across all documents.
  • Edit and revise existing documentation based on product updates and customer feedback.
  • Participate in documentation reviews with peers and senior writers to ensure consistency and quality.
  • Support the creation of UX copy to ensure user-facing content is clear, concise, and aligned with product goals.
  • Incorporate feedback from Customer Success and Support teams to address user knowledge gaps and areas of confusion.
  • Assist in video content creation by supporting the Senior Technical Writer in scripting, gathering visuals, or reviewing content for technical accuracy.
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