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Technical Writer - Property Work Order Management Software (Remote)

Posted about 8 hours agoViewed

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💎 Seniority level: Junior, 2+ years

🔍 Industry: Property Work Order Management Software

🏢 Company: United Field Services, Inc.

⏳ Experience: 2+ years

Requirements:
  • Bachelor’s degree in Technical Writing, Communications, Computer Science, or related field.
  • 2+ years of technical writing experience (software/SaaS preferred).
  • Proficiency in documentation tools and creating visual aids (screenshots/video).
  • Strong research, writing, and organizational skills; ability to explain complex ideas clearly.
  • Familiarity with property management software (preferred).
  • Comfortable working in a remote, agile environment with shifting priorities.
Responsibilities:
  • Create & Update Documentation: Develop user guides, API docs, FAQs, release notes, and more; revise as features evolve.
  • Collaborate Cross-Functionally: Work with engineers, product managers, and QA to gather information and align content with product updates.
  • User-Focused Content: Translate complex technical concepts into accessible guides for property managers, field technicians, and administrators.
  • Quality & Consistency: Maintain a style guide, ensure consistent terminology, and conduct usability checks.
  • Content Management: Use version control and documentation platforms (e.g., Confluence, Git) to organize and manage documentation.
  • Continuous Improvement: Stay updated on technical writing best practices and implement new methods for delivering content.
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