Medical Administrative Specialist

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Requirements:

• Experience as a Medical Virtual Assistant, Medical Biller, or Insurance Coordinator
• Knowledge of medical insurance verification, prior authorizations, and billing
• Proficiency in Google Workspace, Slack, and AthenaOne EMR
• Excellent phone etiquette and ability to handle high call volumes
• HIPAA certification (preferred)
• Experience in medical administration, healthcare customer service, or pharmacy-related fields
• Strong attention to detail and organizational skills
• Ability to work independently in a remote healthcare setting
• Excellent communication and problem-solving skills

Responsibilities:

• Handle incoming and outgoing calls with patients, providers, and pharmacies
• Schedule patient appointments and confirm bookings
• Manage prescription refills and coordinate with healthcare providers
• Verify insurance coverage and process prior authorizations
• Retrieve and review medical records for accuracy
• Ensure compliance with HIPAA regulations and patient confidentiality