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Remote Call Center Representative

Posted 4 months agoViewed

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📍 Location: United States, ET

💸 Salary: 37440.0 - 43680.0 USD per year

🔍 Industry: Insurance

🏢 Company: Jerry👥 101-250💰 $110,000,000 Series C almost 2 years ago🫂 Last layoff over 2 years agoArtificial Intelligence (AI)InsurTechInsuranceAuto Insurance

🗣️ Languages: English

🪄 Skills: Communication SkillsProblem SolvingCustomer serviceAttention to detailEmpathyActive listening

Requirements:
NOT STATED
Responsibilities:
  • Respond to inbound calls from existing customers
  • Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.
  • Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy
  • Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation
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Posted 7 months ago
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