Customer Advisor for Book Lovers with German and English
Company:
Location:Bulgaria
Languages:German, English
Seniority level:Entry
Skills:
Communication SkillsAnalytical SkillsProblem SolvingCustomer serviceAttention to detailOrganizational skillsEnglish communicationAdaptabilityProblem-solving skillsTeamworkFluency in EnglishActive listening
Requirements:
Excellent command of the German language (B2-C1) Good level of English (B2) Passion and knowledge of books, authors and podcasts is an advantage Organizational and prioritization skills Desire to help customers and contribute to the team's success Analytical mindset and strong problem-solving skills Eager to learn, self-motivated, and goal oriented
Responsibilities:
Handle incoming customer inquiries about audio books, music and different genres Share thoughts and help items with passionate book lovers Represent the company in the best way possible and solving customers’ queries Providing efficient, complete, and friendly answers
