Senior Operations Analyst

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Requirements:

• Bachelor’s or Master’s degree in Business Administration, Operations Management, Industrial Engineering, or a related field.
• 2+ years of experience in operations analysis, process improvement, or a related role, preferably within healthcare.
• Proficiency in data analysis tools (e.g., Excel, SQL, Tableau).
• Strong analytical and problem-solving abilities, with a keen attention to detail and the ability to think critically.
• Excellent verbal and written communication skills, with the ability to present complex data and insights to non-technical stakeholders.
• Ability to lead cross-functional teams and drive initiatives that align with organizational goals.
• At least 1 year of healthcare IT / biotech / life sciences experience.
• Understanding of high-level healthcare concepts.
• Excellent communication skills.
• Strong analytical, planning, and organization skills.

Responsibilities:

• Collect, analyze, and interpret complex data sets to identify trends, patterns, and opportunities for operational improvement.
• Evaluate current operational processes and recommend enhancements to improve efficiency, reduce costs, and increase productivity.
• Develop and maintain comprehensive reports and dashboards that provide actionable insights to management and stakeholders.
• Establish and monitor key performance indicators (KPIs) to track the effectiveness of operational initiatives and drive continuous improvement.
• Work closely with various departments to ensure alignment and support for operational objectives.
• Lead and manage projects aimed at optimizing operations, including planning, execution, and post-implementation evaluation.
• Identify potential operational risks and develop mitigation strategies to ensure business continuity.
• Support the development of long-term operational strategies and contribute to the company’s overall strategic planning efforts.