Director of Account Management

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Requirements:

• 7+ years of quota-exceeding performance selling or managing SaaS solutions, preferably in the EdTech space
• 3+ years of experience managing at least 1 direct report (preferably in a B2B industry)- this includes hiring, performance management, and talent development.
• At least 2+ years of experience designing and implementing strategic plans to successfully reach business targets
• At least 2+ years of experience utilizingtools such as Salesforce, Gong, and Microsoft Office
• Consultative and solution-oriented sales mindset
• Ability to deliver results, work within a “team first” environment and operate with an entrepreneurial spirit- You are the CEO of your team/territory.
• Proven track record in meeting or exceeding performance goals
• Excellent written/verbal communication and presentation skills with demonstrable ability to understand our programs and deliver successful presentations to decision-makers
• Detail-oriented with the ability to learn quickly and manage multiple relationships while setting priorities and remaining organized
• Excellent negotiation and leadership skills
• Has a growth mindset and thrives in a culture of coaching, feedback, and encourages self-reflection and personal development
• Excellent organizational skills and attention to details, including ability to document customer interactions
• Strong presentation skills for both remote and onsite customer interaction
• Ability to travel 50%+

Responsibilities:

• Develop and implement the overall Sales strategy in coordination with LINQ senior leadership and advise on potential opportunities and risks
• Effectively organize the team’s territories to ensure optimal coverage
• Design and implement processes and standard operating procedures to help the team reach and exceed annual growth targets
• Serve as executive sponsor for key clients, developing a trusted advisor relationship and understanding their strategies and KPIs
• Develop and maintain high levels of engagement and communication, conduct routine performance reporting, strategic planning, and executive business reviews
• Maintain in-depth knowledge of school districts and high visibility with them, demonstrating quality contact with senior-level district stakeholders
• Hire, coach, and develop a team of sales professionals focused on working with public school districts
• Teach and reinforceLINQ sales methodology to advance needed sales skills
• Coach sales professionals at multiple levels how to design a sales strategy and drive revenue growth
• Model how to properly lead client facing meetings
• Manage day-to-day operations of the sales team including maintaining an accurate forecast, managing escalations from direct reports, ensuring the delivery and documentation of high-quality engagements throughout the customer lifecycle, and facilitating weekly one-on-one and team meetings
• Create and maintain an updated forecast to predict future business performance
• Collaborate with cross-functional teams to ensure we constantly deliver value to our customers
• Ensure all activities are accurately recorded in Salesforce
• Participate in relevant industry forums and establish a reputation and network within the wider education technology industry
• Track and analyze upsell activities to understand and capitalize on performance
• Deliver regular reports to leadership on territory health