Customer Service with German

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Requirements:

• Excellent communication in German is a prerequisite.
• Pleasant demeanor and good communication skills.
• Customer-oriented approach.
• Basic computer skills and eagerness to learn.
• Ability to adapt to shift work including weekends and public holidays.

Responsibilities:

• Handling incoming phone calls from customers.
• Answering customer inquiries.
• Resolving customer concerns regarding orders, such as returns and complaints.
• Managing inquiries related to customer accounts and invoices.