Manager, Payroll Implementation

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Requirements:

• 7-10 years of hands-on payroll processing experience, focusing on multi-country or regional implementations.
• 5-7 years of experience in payroll implementation and project management.
• Strong expertise in managing complex data migration, payroll parallels, and system integration.
• Proficiency in project management tools like ClickUp or similar.
• Degree in Accounting, Finance, Business Administration, or a related field is a plus.
• Fluency in English, both written and verbal.
• Proven experience in leading and managing teams with strong people management and leadership skills.
• Excellent communication and organizational skills with the ability to manage multiple projects.
• Strong problem-solving abilities and a proactive mindset.
• Client-focused approach to ensure high service delivery and satisfaction.
• Ability to work under pressure and meet tight deadlines.

Responsibilities:

• Lead and manage the payroll implementation process for multiple clients, ensuring smooth transitions and timely project delivery.
• Oversee a team of payroll implementation specialists, providing guidance, support, and performance management.
• Develop project plans and communicate project milestones to clients and internal teams.
• Manage complex payroll implementations, including data migration, system configuration, and data synchronization.
• Collaborate with cross-functional teams and external partners to align on project deliverables.
• Ensure client satisfaction by delivering excellent service and addressing escalated issues efficiently.
• Monitor progress, adhere to timelines, and mitigate risks or delays proactively.
• Report regularly on project status and performance metrics to senior management.
• Identify opportunities to improve implementation processes and drive continuous improvements.
• Provide post-implementation support to ensure a smooth transition to the operations team.