Remote RN Inbound Agent
C
CortexInsurance
United StatesContractEntry
Salary$25+ / hour
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Job Details
- Languages
- English
- Required Skills
- Communication SkillsProblem SolvingAdaptabilityEmpathyComputer skills
Requirements
- Current and active US RN license.
- Reside within the United States.
- Willingness to accept a temporary contract in the event of a hurricane or natural disaster.
- Availability to complete an 8-hour training course and commence work within 72 hours of activation.
- Excellent communication skills to interact with policyholders with empathy and professionalism.
- Quick learner with the ability to adapt to new platforms and technologies rapidly.
- Computer savvy, capable of navigating new systems efficiently.
Responsibilities
- Receive and manage inbound phone calls from policyholders affected by hurricanes.
- Gather accurate and detailed information about insurance claims.
- Provide clear and concise guidance on claim submission procedures.
- Demonstrate empathy and professionalism while assisting individuals during challenging times.
- Collaborate with team members to ensure efficient call handling and issue resolution.
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