Native speaker level of Korean language fluency in both written and verbal communications. Excellent written and verbal English skills. Experience in ecommerce logistics operations, particularly in warehouse or last mile operations. Experience in supporting clients within a technology solutions or operational environment. Experience working cross-functionally to drive partnerships or projects. Strong stakeholder and relationship-building skills. Comfortable communicating with large groups. Self-motivated with ability to deliver to deadlines and multi-task under pressure. Highly organised and resilient with attention to detail. Strategic thinking beyond immediate organizational needs. Comfortable with ambiguity and uncertainty. Ability to handle difficult situations positively.