Japanese-Speaking Remote Jobs

Customer service

1,894 jobs found. to receive daily emails with new job openings that match your preferences.

1,894 jobs found.

Set alerts to receive daily emails with new job openings that match your preferences.

Apply

🔥 Operations Manager

Posted 36 minutes ago

📍 United States

🧭 Full-Time

🔍 Web3

🏢 Company: Syndica👥 1-10💰 $8,000,000 Seed over 3 years agoBlockchain Infrastructure Web3 Web Development

🔧 Requirements

3+ years of experience demonstrating exceptional problem-solving skills.
Highly organized and detail-oriented, with exceptional skill in managing multiple, often competing priorities.
Adapt and pivot quickly in fast-paced, rapidly growing environments.
Dedicated to providing the best customer and employee experience.
Able to handle matters confidentially.

💡 Responsibilities

Work quickly and independently on projects assigned by the founders.
Handle incoming technical questions from our platforms with urgency.
Craft job descriptions, promote them on LinkedIn, and conduct interviews.
Onboard and offboard employees following current processes and procedures.
Update our Employee Handbook with relevant processes for our employees.
Work closely with our Head of Growth to plan events.
Book team travel and coordinate events.
Set up team-building events for in-person meetings.
Work with the design team to ideate branded material and ship to production.

Project Management People Management Project Coordination HR Management Cross-functional Team Leadership Operations Management Communication Skills Analytical Skills Collaboration Customer service Mentoring Attention to detail Organizational skills Time Management Written communication Adaptability Problem-solving skills Teamwork Negotiation skills Reporting Active listening Recruitment Client relationship management Risk Management Team management Strategic thinking Process improvement Technical support Financial analysis SaaS Budget management

Posted 36 minutes ago

Apply

🔥 Make an Impact on Others with a Career From Home (copy)

Posted 43 minutes ago

📍 United States, Canada

🔍 Financial Services

🔧 Requirements

Exhibit excellent communication skills, ensuring clear and effective client interactions.
Possess basic computer knowledge, allowing for seamless virtual engagement.
Showcase a strong work ethic, committing to delivering exceptional service.
Radiate an outgoing, fun, and energetic personality, leaving a positive and lasting impression.
Demonstrate exceptional time management skills, ensuring productive and efficient work.
Prior experience in leadership management is valued, offering opportunities for growth and advancement.

💡 Responsibilities

Forge long-term relationships with clients, meeting them where they feel most comfortable: their homes, through the convenience of Zoom Virtual Calls.

Communication Skills Customer service Time Management Excellent communication skills Client relationship management Sales experience Computer skills

Posted 43 minutes ago

Apply

🔥 Head of Strategic Customer Success - Americas

Posted 43 minutes ago

📍 North America

🧭 Full-Time

🔍 SaaS

🏢 Company: Ashby👥 51-100💰 $30,000,000 Series C 9 months agoManagement Information Systems Human Resources Recruiting Software

🔧 Requirements

You have a track record of successfully growing, leading and developing high-performing Customer Success Teams in a SaaS environment, bolstering a culture of excellence and empathy.
You are skilled at understanding and improving the customer journey for organizations with 1,000+ employees.
You have a deep understanding of B2B customer needs and have a history of ensuring outstanding experience for complex organizations.

💡 Responsibilities

Lead (and continue to grow) an impressive team of skilled and tenured Strategic CSMs.
Shape how we serve our Enterprise segment.
Partner with internal teams to help advocate for product changes that ensure we’re fully supporting our most sophisticated customers.

Leadership Data Analysis People Management Project Coordination Cross-functional Team Leadership Product Analytics Strategic Management Communication Skills Analytical Skills Collaboration Problem Solving Customer service Mentoring Coaching Excellent communication skills Account Management Teamwork Empathy Active listening Relationship management Sales experience Data visualization Stakeholder management Strategic thinking Process improvement Customer support Customer Success SaaS Budget management

Posted 43 minutes ago

Apply

🔥 Senior Solutions Engineer

Posted about 1 hour ago

📍 USA

🧭 Full-Time

🔍 SaaS

🏢 Company: Fieldguide👥 101-250💰 $30,000,000 Series B 12 months agoArtificial Intelligence (AI)Document Management

🔧 Requirements

3+ years of hands on customer facing enterprise solutions engineering experience, with demonstrated success persuading and influencing SaaS deals
3+ years of experience in financial audit or advisory services at a public accounting firm
Experience walking through product demonstrations with C-suite executives while maintaining poise and confidence
Sales process and infrastructure experience, including excellent working knowledge of at least one leading CRM (Salesforce, Hubspot, etc)

💡 Responsibilities

Effectively partner with Account Executives to understand prospects’ challenges and articulate Fieldguide’s value proposition, vision, and strategy to prospects
Build credibility with technical champion at the prospect company
Understand and help orchestrate all phases of the sales cycle, including leading technical validations during the Proof of Value phase
Increase sales velocity and contribute to closing deals
Participate and contribute to the enterprise sales process, product, or best practices initiatives
Manage organized discoveries to uncover customer needs and requirements that relate to decision criteria and key business issues
Present and demonstrate the product in a persuasive way based on key messages, decision criteria, and key business issues, ensuring the product is presented competitively
Successfully manage customer questions and objections and resolve concerns
Partner with Customer Success to enable complex onboarding of enterprise customers
Partner with Sales and Marketing on deal strategies, and with Engineering, Product, and Design teams to work through challenging technical problems
Engage with product management to provide insight into prospect and customer needs and industry trends, influencing the roadmap for market success
Ensure that the roadmap is clear to customers as required to influence buying decisions
Provide leadership by creating content and trainings for key areas
Work with the extended team to ensure that they are successful and learn from your expertise
Embody Fieldguide’s core leadership principles and cultural values

Leadership SQL Cloud Computing Cybersecurity Data Analysis Salesforce Communication Skills Collaboration Customer service RESTful APIs Presentation skills Written communication Networking Problem-solving skills Account Management Empathy Active listening Sales experience Technical support CRM Financial analysis Customer support Customer Success SaaS

Posted about 1 hour ago

Apply

🔥 Mobile Diesel and Trailer Technician II

Posted about 1 hour ago

📍 United States

🔍 Vehicle Operations

🏢 Company: cox_external_career_site_1

🔧 Requirements

High School Diploma/GED and 3 years’ experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years’ experience in a related field.
Possess and supply a set of hand tools necessary to perform required job duties.
Obtain Automotive Service Excellence (ASE) certification T8 (PMI) within eighteen (18) months.
This position follows regulations issued by the Department of Transportation’s (DOT) Federal Motor Carrier Safety Administration (FMCSA). Candidate must be able to successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical prior to employment.
A current and valid DOT medical card with more than four (4) months remaining until its expiration may be submitted in leu of a DOT physical. If the DOT medical card has four (4) months or less of validity remaining, a DOT physical will be required.
Due to interstate operating authority commerce regulations, candidates must be at least 21 years or older.
Safe drivers needed and 3 YR MVR review required; Candidate must hold a valid state-of-residence driver’s license, be able to obtain and maintain their Driver Qualification File

💡 Responsibilities

Perform scheduled preventative maintenance (“PM”), DOT Inspections and follow up repairs on light, medium and heavy-duty vehicles in a mobile/field environment.
Perform minor adjustment and repairs on various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.
Diagnose, adjust, and repair various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Air conditioning systems, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.
Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges.
Road test vehicles to diagnose malfunctions and to ensure that they are working properly.
Identify problems, determine accuracy and relevance of information, using sound judgment to generate and evaluate alternatives.
Independently manage parts inventory and equipment provided on company-issued service truck and perform periodic reconciliation.
Maintain and operate company-issued service vehicle, conduct safety checks, and pre-/post-trip inspections of vehicle.
Work with and listen effectively to clients and customers to assess their needs, providing information or assistance, resolving their problems, or satisfying their expectations.
Manage concurrent assigned tasks, making effective judgments as to prioritizing work related activities and time allocations.
Use hand tools, precision instruments, as well as Diesel tools, welding equipment, lift and jacks.
Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders (“RO”) using company-issued iOS device and our proprietary TRAIT application.
Accurately complete DOT forms and all other forms of documentation in a timely fashion.
Work with a high degree of independence and manage own daily schedule.
Maintain a high level of productivity and be able to work within or close to most Standard Repair Times.
Obtain parts from approved local and national vendors as necessary for the repairs to be performed.
Communicate with management and support team via email or phone to obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss RO findings notes.
Perform all work in compliance with organizational safety, health and environmental policies, and federal regulations, to include OSHA, EPA, and DOT.
Maintain company issued service truck, conduct safety checks and daily pre/post trip inspections.

Mobile testing Communication Skills Analytical Skills Customer service Attention to detail Organizational skills Time Management Written communication Documentation Problem-solving skills Teamwork Troubleshooting

Posted about 1 hour ago

Apply

🔥 Dispatch Coordinator, Bilingual - Fully Remote Pacific Time Zone

Posted about 1 hour ago

📍 California, United States

💸 18.0 - 20.0 USD per hour

🔍 Healthcare

🏢 Company: Ride Health👥 11-50💰 $10,882,971 4 months agoTransportation Health Care

🔧 Requirements

High school diploma, GED or equivalent.
Experience in dispatch highly preferred or relevant work experience.
Experience with Non-Emergency Medical Transportation strongly preferred.
Working knowledge of GPS-enabled fleets preferred
Fluency with standard business tools such as Microsoft Office, Google Apps, and software-based telephone systems, as well as proficient keyboarding and mouse skills.
Ability to multitask; excellent time management skills.
Excellent communication skills.
Ability to solve problems and make decisions.
Candidates must have internet speed of 10 mbps and ability to hard-wire in via ethernet as needed

💡 Responsibilities

Import data into our trip management software via electronic API connection or via importing .csv documents
Arrange transportation for clients by managing assigned runs and special assignments.
Monitor traffic, on time performance ,and avoid delays.
Provide feedback and information immediately to the ride success team and management regarding issues with route or passengers.
Utilize trip management software alongside our internal platform effectively and ensure accuracy.
Observe all state and federal mandatory safety regulations and Ride Health specific policies.
Report all citations and incidents, and complete all required forms in a timely manner.
React professionally at all times, especially in emergency situations.
Attend and participate in all department meetings and training.
Maintain punctual and regular attendance.
Maintain HIPAA compliance and confidentiality of information regarding all passengers.
Perform responsibilities in an ethical and professional manner.
Perform other duties as assigned.

Communication Skills Microsoft Excel Problem Solving Customer service Microsoft Office Time Management Data entry

Posted about 1 hour ago

Apply

🔥 Leadership Opportunity in Life and Health Insurance as a Benefit Enrollment Advisor

Posted about 1 hour ago

📍 Canada, United States

🧭 Full-Time

🔍 Life and Health Insurance

🏢 Company: Global Elite Empire Agency

🔧 Requirements

Passionate.
Competitive.
Motivated.
Dependable.
Hardworking.
Adaptable.
Flexible.
Trainable.

💡 Responsibilities

Conducting virtual consultations with clients.
Assessing clients’ needs and imparting knowledge on solutions.
Cultivating lasting client relationships through consistent, periodic check-ins.
Completing related administrative tasks (like note taking, appointment setting, etc.) as needed.

Leadership Communication Skills Customer service Mentoring Organizational skills Time Management Relationship building Training Client relationship management Sales experience Team management

Posted about 1 hour ago

Apply

🔥 IT Project Manager and Customer Service Director (Information Technology Project & Portfolio Manager 2)

Posted about 1 hour ago

📍 United States of America

🧭 Employee

💸 8504.0 - 13148.0 USD per month

🔍 Public Safety

🏢 Company: sor_external_career_site

🔧 Requirements

Experience and/or education in Computer Science, Information Technology, Project Management, or a related field
Supervisory experience of direct reports and leading diverse teams
Ability to work onsite at the Portland headquarters office a minimum of two days per week
Proven ability to lead and develop a team, fostering a collaborative and high-performance culture
Strong leadership skills and ability to establish and maintain effective working relationships with superiors, subordinates, peers and other agencies and the public
Familiarity with PMBOK/BABOK (Project Management certification preferred)
Strong planning skills with demonstrated ability to prioritize tasks among projects.
Maintains the confidentiality and integrity of sensitive information
Expertise in identifying, assessing, and prioritizing risks and issues, and implementing mitigation strategies
Ability to present complex technical ideas and concepts to leadership, technical teams and stakeholders
Strong skills in interpersonal relationships, verbal and written communication, business management, business ethics, conflict management, and project management

💡 Responsibilities

Ensure the OLCC project management office and development team is aligned with the vision and direction of the OLCC’s strategic plan and the Project Portfolio Performance office within Enterprise Information Services.
Supervise direct reports such as coordination of and monitoring the daily work schedule and assigning work priorities to meet planned work schedules
Set performance goals and objectives for the unit and implement measurements to report on progress and quality of service. Develop, implement and evaluate policies, processes and procedures for the operations of the section. Advise the CIO and provide leadership within the agency about best practices and lessons learned.
Ensure the development and implementation of information technology policies, standards and procedures; ensuring alignment with Federal and state regulations, contractual requirements and industry best practices.
Actively promotes and supports the agency’s affirmative action plan and diversity program, along with related policies and practices. Helps achieve agency affirmative action goals through recruitment, hiring, employee development and training. Works with the Information Services Leadership in creating a positive work environment. Encourages employees to value diversity and helps create a climate of mutual acceptance and understanding.
Expertise in guiding teams and stakeholders through organizational change.
Provide direction and supervision to information technology staff.
Recruit, hire, mentor, coach, supervise, and provide training for staff. Set performance expectations for staff reporting directly and through matrix relationships.
Provide coaching and give feedback on individual and team performance and provide training if applicable. Participate in disciplinary actions and terminations, and respond to grievances, when necessary.
Develop enterprise program and service goals, objectives and develop performance measures.
Participate in the development and implementation of the Information Services division strategic plan.
Participate in the development and implementation of the Information Services biennial budget. Participate in creation of Policy Option Packages for Information Services and/or business solutions with an IT component. Participate in providing cost and impact analysis for proposed legislation.
Direct Information Services procurement activities as they relate to section, including contract preparation, purchasing and contract administration.

Leadership Project Management Software Development SQL Business Analysis People Management Project Coordination Customer service Risk Management Stakeholder management Change Management Budget management

Posted about 1 hour ago

Apply

🔥 Experienced Accountant - Part Time

Posted about 2 hours ago

📍 United States

🧭 Part-Time

🔍 Finance

🏢 Company: Juna Financial

🔧 Requirements

Must live in the US
Minimum of an associate degree in accounting or business
Minimum of 2 years of General Ledger accounting experience
Strong financial analytical skills
Aptitude to learn and adopt new technology
Successful at working independently and as part of a team
Ability to manage multiple clients and responsibilities
Proficiency with Excel is a must
Experience with QuickBooks Online, BILL, Gusto and Ramp is a plus
A dedicated office space with a reliable, high-speed internet connection

💡 Responsibilities

Exceed client expectations by providing next level accounting services.
Perform full cycle cash and accrual basis accounting including managing a/r, a/p, payroll and monthly close.
Utilize cloud-based technologies such as QBO, BILL, Gusto, Ramp and Keeper.app
Assist with onboarding new clients and account cleanup.
Tackle challenging tasks such as creating and maintaining complex revenue recognition schedules and reconciliations.
Stay updated on the latest developments in accounting technology.
Participate in team and one-on-one meetings and training sessions.

Cloud Computing Financial Management Communication Skills Analytical Skills Collaboration Problem Solving Customer service RESTful APIs Accounting Attention to detail Organizational skills Time Management Written communication Multitasking Microsoft Office Suite Excellent communication skills Adaptability MS Office Teamwork Client relationship management Budgeting Financial analysis Bookkeeping

Posted about 2 hours ago

Apply

🔥 Principal Product Manager – Salesforce Platform & Generative AI (Viator)

Posted about 2 hours ago

📍 Oxford, London or Lisbon office and co-working space in Kraków

🔍 Customer Service

🏢 Company: Tripadvisor👥 1001-5000💰 $300,000,000 Post-IPO Equity almost 4 years ago🫂 Last layoff over 1 year agoInternet Hospitality Information Services E-Commerce Restaurants Vacation Rental Hotel Travel Social Media

🔧 Requirements

6+ years of product management experience using agile methodologies
Excellent communication skills
Consumer facing digital product management experience
Strong logical reasoning, attention to detail and problem-solving skills
Curiosity driven mindset that seeks to understand customer problems and build products that solve for those problems and customers love to use
Completely comfortable with using data and data tools to build understanding and insight
The passion to deliver a high quality user experience
Goal orientation and demonstrated record of success in previous endeavors; motivated to deliver exceptional results, driven by a strong work ethic
Strong motivation to be successful in a product management career; product management experience not required
Strong expertise in Salesforce Platform and working with complimentary third party vendors
Familiarity with JIRA, Agile methodologies, and A/B testing frameworks.
Experience with Generative AI applications, particularly in customer service, automation, or personalisation.
Experience with AI/ML-driven personalisation and recommendation systems.
Background in customer service technology or automation solutions.
Understanding of API integrations and third-party AI tools within Salesforce.

💡 Responsibilities

Help lead the Salesforce Platform strategy, ensuring alignment with Viator’s business goals.
Work with third party vendors to develop and implement Generative AI-powered features to optimise customer interactions and support automation within Salesforce platform.
Define and execute a product roadmap for Salesforce enhancements, prioritising based on impact, feasibility, and customer and agent needs.
Collaborate with engineering, CS operations, data science, analytics , design and third party vendors to design and deploy scalable AI-driven solutions.
Partner with R&D pods outside the CS org to deliver on company-level initiatives, ensuring Salesforce capabilities support broader strategic goals.
Drive process automation and workflow improvements within Salesforce, enhancing operational efficiency.
Utilise customer and agent insights, analytics, and research to identify pain points and opportunities for innovation.
Take ownership of key performance metrics to measure product success and continuously iterate for improvement.
Lead A/B testing and experimentation to validate AI and Salesforce feature effectiveness.
Conduct competitive analysis to benchmark Viator’s capabilities against industry standards.
Communicate effectively with senior leadership and stakeholders, ensuring alignment on priorities and product direction.

Agile Product Management Salesforce Cross-functional Team Leadership Product Development API testing Communication Skills Analytical Skills Customer service Stakeholder management A/B testing

Posted about 2 hours ago

Apply

Shown 10 out of 1894

Ready to Start Your Remote Journey?

Apply to 5 jobs per day for free, or get unlimited applications with a subscription starting at €5/week.

Subscribe Now Sign Up Free