- Assist residents, consumers, and vendors with telephone, email, and online inquiries.
- Provide timely and professional solutions for service requests, accounts, and general needs.
- Coordinate and track service requests from initiation to completion.
- Schedule appointments and maintain clear communication with residents and property teams.
- Maintain accurate records of residents, vendors, and services in corporate systems.
- Perform data entry and administrative tasks in compliance with company data privacy standards.
- Collaborate with internal departments to identify process improvements and ensure service quality.
Customer serviceMicrosoft Office SuiteData entry+2 more