- Assist residents, consumers, and vendors with telephone, e-mail and online communications inquiries.
- Provide timely and Professional solutions based service.
- Assist with service inquiries, account questions, scheduling, general needs.
- Deliver a good customer experience through clear and transparent communication.
- Coordinate and track service requests from start to finish.
- Schedule appointments and update residents and property teams.
- Ensure timely follow up by liaising with internal departments and service suppliers.
- Maintain accurate records of residents, vendors, and services.
- Perform data entry, records management, and administrative support.
- Participate in team meetings, training, and professional development.
Customer serviceTime ManagementMicrosoft Office Suite+3 more