- Partner with Plus customers to deeply understand their business goals and co-create strategies that drive measurable outcomes
- Collaborate with Launch and Sales teams to ensure seamless customer transitions
- Monitor customer health scores and platform adoption to proactively identify at-risk accounts
- Own an individual expansion quota, forecast accurately, and build action plans to close pipeline gaps
- Accept, interpret, and solve technical questions and escalate bugs as needed
- Maintain excellent Salesforce hygiene
- Collect feedback and act as the voice of customer to support product development
Data AnalysisSalesforceAccount Management+2 more