- Scale Fleet & Data Operations from 6 states to 15+ by designing org structures, SLA frameworks, and partner decision models.
- Manage relationships and structured programs with CAT dealers, independent service providers, and technology partners.
- Supervise safety, quality, and repeatability of autonomy kit installations and commissioning processes on customer sites.
- Coordinate the rollout of new technology, fleet management platforms, and data collection tools across field operations.
- Establish and run operational cadences to monitor KPIs, uptime, and data quality across the distributed fleet.
- Lead, mentor, and build a distributed team of mobile fleet technicians across the East Coast.
Operations Management