- Lead and mentor global Quality Assurance team members, fostering a culture of excellence and accountability
- Develop and implement comprehensive testing strategies, including functional, integration, stress, performance, accessibility, and compatibility testing of APIs, web, and mobile applications
- Direct backend automation efforts, ensuring comprehensive API and integration coverage using Playwright and integrating with CI/CD pipelines
- Oversee mobile automation testing for both iOS and Android platforms using tools such as XCUITest and Espresso, ensuring consistency, reliability, and device compatibility
- Collaborate effectively with Product, Project Management, Development, and Customer stakeholders in a fast-paced Agile environment
- Manage and support various test environments to ensure proper configuration and availability
- Define QA KPIs, team vision, goals, and strategy while building an automation-first mindset
- Recommend, implement, and maintain infrastructure tools and non-production environments to support uninterrupted QA testing
- Actively participate in employee engagement, performance management, and organizational initiatives
- Champion an automation-first approach by leading backend, web, and mobile test automation efforts, ensuring maintainable suites integrated with CI/CD pipelines (e.g., Playwright, Selenium, XCUITest, Jenkins)
- Use data, business cases and industry knowledge to communicate with your team, peers and leadership and infuse relevant thought leadership into all planning discussions
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