- Own end-to-end contract execution for US commercial agreements -- work with the sales team on commercial terms, draft and redline customer contracts, and drive them through to execution
- Build and maintain the contract lifecycle process, including workflow tooling, signing authority routing, and playbooks that make future contracting faster and more repeatable
- Oversee customer logistics: manage camera ordering, inventory, and fulfillment to ensure new customers are onboarded quickly and in step with sales momentum
- Contribute to process design for clinical ops, including building the infrastructure to manage and scale our network of teleophthalmology graders
- Support hiring across the ops division and own onboarding logistics for new team members
- Draft internal policies and SOPs to close operational gaps as the company grows
- Take on strategic projects across ops -- board materials, cross-functional project management, and analysis as needed
Project ManagementAttention to detailWritten communication