Material Security

👥 51-100💰 $100,000,000 Series C almost 3 years agoManagement Information Systems Email Cyber Security Network Security Software💼 Private Company

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Material Security is at the forefront of email security, providing data-driven software solutions to protect organizations and their users. We focus on preventing breaches, targeted phishing, and account takeovers by developing innovative security measures. We believe in building security that works, simply, focusing on common sense and practical solutions rather than overhyped "next-generation" technologies. Our tech stack includes technologies like IPhone / Mobile Compatible, Viewport Meta, Apple Mobile Web Clips Icon, Google Tag Manager, SSL by Default, HSTS, Google Analytics, Content Delivery Network, Global Site Tag, and CrUX Dataset. Our engineering culture emphasizes collaboration and continuous learning. Our engineering team prioritizes code quality and knowledge sharing. We are a remote-first workplace with an office in San Francisco. We've partnered with leading organizations globally, reflecting our dedication to protecting both employees and the people who depend on them. With a team of 51-100 dedicated employees and significant funding, Material Security is well-positioned for growth, helping us continue to innovate and expand our impact on the security landscape.

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Jobs at this company:

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🔥 Senior Customer Engineer

Posted 1 day ago

📍 United States

🧭 Full-Time

💸 140000.0 - 180000.0 USD per year

🔧 Requirements

5+ years of experience in a customer facing post-sales or implementation role such as technical enterprise customer engineering or technical account management role; cybersecurity or identity management experience is a plus.
Technical skills and knowledge / industry experience relevant to use cases/environments (sold, implemented and or managed security products, domain expertise in security, cloud email, IT, Google/Office 365, SSO, etc.).
Our Customer Success Managers can stand toe-to-toe with our world-class product and design teams to design, build, and enhance the best user experiences.
Ability to multitask and efficiently handle multiple competing priorities, escalating when necessary while being highly organized, detail oriented, and having great time management skills.
Have sincere empathy for the customer and a commitment to delving deep into the challenges they present or experience; our Customer Success Managers have a natural tendency to take on new and unique customer asks/requirements.
The best candidates are smart, hard-working, competitive, and not afraid to fail.
Ability to contribute directly to the following teams: Sales, Product and Engineering
Should be able to learn new tools & technologies quickly, and be able to communicate the product and problem space fairly deeply

💡 Responsibilities

Build and nurture strong relationships with our customers to help them get as much value out of our products as possible.
Provide advanced product-level technical expertise, leading account setup, complex deployments and resolving intricate technical challenges
Work with the sales team to build account plans that move the customers forward through each stage of the customer journey.
Thoroughly understand our customers’ business needs, organizational structure, profile, product usage, and risks.
Organize value-focused executive business reviews (EBR) at least once per year with each customer.
Communicate frequently with customers about new features and roadmaps, and find opportunities for expanding which Material products are used.
Lead customer escalations, and coordinate with internal teams and resources to ensure timely and effective resolution
Aggregate customer product feedback, translate, and prioritize new features for product and engineering teams, advocating for the customer when needed.
Execute cross-functional projects involving Engineering, Sales, Partnerships, and IT/Security.
Customer Engineers are product experts, technical advisors, and customer advocates

Project ManagementCloud ComputingCybersecurityProduct OperationsCross-functional Team LeadershipCommunication SkillsCustomer serviceRESTful APIsAccount ManagementTroubleshootingSales experienceTechnical supportCustomer supportCustomer SuccessSaaS

Posted 1 day ago

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🔥 Account Executive, Commercial

Posted 1 day ago

🧭 Full-Time

💸 220000.0 - 225000.0 USD per year

🔍 Security

🔧 Requirements

3+ years in closing role with measurable success in security sales within early-stage high-growth go-to-market environments.
The ideal candidate should be able to understand the product and problem space fairly deeply and has an aptitude and willingness to take on new projects outside the normal scope of a typical individual contributor.
Our sales team enjoys taking an elevated level of responsibility across the go-to-market functions in addition to delivering a high quality output.
The ideal candidate possesses outstanding written and verbal communication, and is comfortable communicating at every level from the c-suite to front line workers.
The best candidates are smart, hard working, competitive, and not afraid to fail. They are team first but willing to take the lead with minimal guidance and supervision.

💡 Responsibilities

Meet and exceed revenue targets by working closely with companies in our commercial segment’s (251 to 2,500 employees) IT & Security teams.
Supplement inbound leads with self-generated outbound strategies for pipeline generation.
Develop innovative and repeatable sales strategies to drive opportunities and revenue.
Create an unparalleled customer experience throughout the sales life cycle.
Manage existing customer relationships to drive renewal and upsell opportunities.
Work cross-functionally across our go-to-market team as well as with partner organizations to drive strategic growth opportunities.

Posted 1 day ago

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🔥 Machine Learning Engineer

Posted 1 day ago

🧭 Full-Time

💸 200000.0 - 240000.0 USD per year

🔧 Requirements

B.S., M.S. or Ph.D. in Computer Science or related technical field or relevant work experience.
8+ years (or Ph.D. with 6+ years) of experience in machine learning, data science, or related fields, with at least 3 years in a senior or staff engineering role.
Deep understanding of supervised/unsupervised learning techniques and LLMs
Strong experience writing efficient and effective data pipelines.
Practical knowledge of how to build efficient end-to-end ML workflows and a strong drive to won the entire process of model development from conception through deployment, to maintenance.
Experience with machine learning libraries (e.g., scikit, Pandas)

💡 Responsibilities

Design, build, train, and deploy machine learning models to detect sensitive data and malicious threats (phishing emails).
Write production-level code to convert your ML models into working pipelines and participate in code reviews to ensure code quality and distribute knowledge.
Architect scalable, reliable, and maintainable machine learning pipelines, integrating seamlessly with existing backend systems.
Work closely with machine learning engineers, product managers, designers, data scientists, and software engineers to align machine learning initiatives with business goals.
Stay ahead of the curve by exploring new algorithms, technologies, and frameworks to enhance our detection models.
Contribute to great engineering culture through active participation and mentorship.

Posted 1 day ago

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🔥 Scaled Customer Success Manager

Posted 2 days ago

🧭 Full-Time

💸 140000.0 - 180000.0 USD per year

🔍 SaaS

🔧 Requirements

3+ years of experience in Customer Success, Account Management, or a similar customer-facing role within a SaaS company.
Technical skills and knowledge / industry experience relevant to use cases/environments (sold, implemented and or managed security products, domain expertise in security, cloud email, IT, Google/Office 365, SSO, etc.).
A data-driven mindset is crucial, alongside experience leveraging insights to proactively drive adoption, mitigate risk, and identify expansion opportunities.
Ability to multitask and efficiently handle multiple competing priorities, escalating when necessary while being highly organized, detail oriented, and having great time management skills.
Have sincere empathy for the customer and a commitment to delving deep into the challenges they present or experience; our Customer Engineers have a natural tendency to take on new and unique customer asks/requirements.
The best candidates are smart, hard-working, competitive, and not afraid to fail.
Ability to contribute directly to the following teams: Sales, Product, Marketing, and Engineering
Should be able to learn new tools & technologies quickly, and be able to communicate the product and problem space fairly deeply

💡 Responsibilities

Fully own scaled customers & their lifecycle touchpoints, including process improvements and providing escalated support when necessary.
Co-own the self-serve onboarding process in partnership with Product and Knowledge Management.
Provide guidance and assistance on any new documentation needed to maximize scaled success.
Work with the Sales team to build account plans that move the customers forward through each stage of the customer journey, through renewal and beyond.
Drive proactive async customer touchpoints, including new feature and roadmap updates, and find opportunities for expanding which Material products are used.
Act as advocate for scaled customers within Material.

Posted 2 days ago

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