Rewst

πŸ‘₯ 11-50πŸ’° $45,000,000 Series C 8 months agoRoboticsRobotic Process Automation (RPA)Information TechnologySoftwareπŸ’Ό Private Company
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Rewst is revolutionizing Robotic Process Automation (RPA) for Managed Service Providers (MSPs). Our platform empowers MSPs to automate repetitive tasks, boosting productivity and efficiency. We're making a significant impact in the IT automation space, helping MSPs streamline their operations and achieve greater business outcomes. Our tech stack includes technologies like IPhone / Mobile Compatible, Google Tag Manager, and Content Delivery Network to deliver a seamless user experience. We are passionate about leveraging technology to solve real-world problems and are actively growing our engineering team. As a fast-growing startup, we offer opportunities for growth and innovation, with a strong remote work culture and occasional in-person collaboration. With a team of 11-50 employees, we foster a collaborative and inclusive environment that values creativity and innovation. We are a funded company, with the latest Series C round of $45M. We are looking for talented and driven individuals to join us in our mission to transform how MSPs operate and serve their clients.

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🧭 Full-Time

πŸ” Software Development

  • Minimum of 10 years of experience in a QA automation or development role.
  • Expertise with popular automation tools such as Selenium, Appium, Cypress, or similar, as well as test frameworks like TestNG, JUnit, or NUnit.
  • Proficiency in programming languages such as Java, Python, JavaScript, or C#. Familiarity with version control tools (e.g., Git).
  • Experience integrating automated tests with CI/CD tools like Jenkins, GitLab CI, or CircleCI.
  • Ability to identify issues, analyze root causes, and create solutions to complex technical challenges.
  • Familiarity with test management tools such as Jira, TestRail, or ALM.
  • Experience designing tests that support cross-browser and cross-device testing.
  • Strong verbal and written communication skills, with the ability to explain technical concepts to both technical and non-technical team members.
  • Architect and implement scalable, maintainable, and reusable test automation frameworks from the ground up. Ensure frameworks integrate seamlessly with CI/CD pipelines.
  • Write, maintain, and execute automated test scripts to ensure the application meets functional, regression, and performance requirements.
  • Help define and drive the automation strategy, ensuring it aligns with business goals and development processes. Help develop automation roadmaps and best practices.
  • Work closely with developers, product managers, and other QA engineers to ensure that automation efforts align with feature development and application requirements.
  • Ensure automation is ready to be integrated into the CI/CD pipeline to support continuous testing and enable quick feedback during the development cycle.
  • Review and analyze test execution results, providing detailed reports on defects, test coverage, and automation progress.
  • Continuously evaluate and recommend the best automation tools, technologies, and frameworks to enhance the overall quality assurance process.
  • Ensure comprehensive test coverage, identifying gaps in coverage and addressing them to maintain high-quality standards.
  • Provide automation guidance and mentorship to other QA engineers, helping them develop automation skills and best practices.
  • Build automation solutions that work across different browsers, devices, and platforms as required by the application.
  • Advocate for continuous improvement in testing processes and automation practices. Drive initiatives to increase efficiency and effectiveness of the QA team.
Posted 4 days ago
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🧭 Full-Time

πŸ” B2B SaaS

  • 4-6 years of product marketing experience for a B2B SaaS company.
  • Knowledge of RPA/low-code tools and/or the MSP industry is a plus.
  • Excellent communications skills, including ability to make complex concepts easy to understand.
  • The ability to collaborate across teams and inspire others to deliver A+ work to meet shared goals.
  • Excellent attention to detail and strong project management skills.
  • A positive attitude and desire to continuously learn and grow in a dynamic startup environment.
  • Become an expert in our automation platform, buyer personas, and customer journey; craft messaging and positioning that maps buyers’ pain to product differentiation and value drivers.
  • Partner with product management to launch and promote new products and features, working cross functionally to deliver the required messaging, content, and enablement.
  • Develop product collateral, presentations, and other solutions content for the revenue team to leverage in conversations with buyers and customers.
  • Collaborate with the marketing team to design marketing campaigns; act as a SME to support the creation of eBooks, webinars, blogs and other supporting content.
  • Work cross functionally to gather and use competitive intelligence to refine our messaging and deliver battle cards and other CI deliverables.
  • Conduct market research and gather customer feedback to help inform our product roadmap.
Posted 9 days ago
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🧭 Full-Time

πŸ” Software Development

  • 2-3 years of experience in automation or software development, preferably with low-code platforms.
  • Proficiency in Python, Jinja2, and other relevant scripting languages.
  • Basic understanding of web development concepts (HTML/CSS, JavaScript) is beneficial for working with our App Builder platform.
  • Experience with MSP tools and platforms is a plus.
  • Design, develop, and deploy automation solutions within our low-code platform, focusing on the Crate Marketplace and strategic automations.
  • Ensure that all interactions with customers, whether during the development process or post-deployment, are handled with a focus on exceptional customer service. This includes timely communication, understanding client needs, and providing clear and effective solutions.
  • Work closely with the ROC and CS teams and customers during the scoping phase to gather requirements and ensure that the solutions are aligned with client needs.
  • Regularly update and refine existing automations to improve functionality and address any newly identified issues.
  • Evaluate and recommend new automation ideas that can be developed for broader use within the Crate Marketplace.
  • Conduct thorough testing of automations to ensure they meet high standards and best practices before release.
  • Create and maintain detailed documentation for each automation, ensuring clarity for end-users and internal teams.
  • Create and customize applications using App Builder, combining front-end web development skills with automation capabilities to build dynamic, user-friendly interfaces that leverage backend automations for data processing and functionality.
Posted 9 days ago
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🧭 Full-Time

πŸ” SaaS

  • Bachelor's degree in business administration, computer science, or a related field. Relevant work experience will also be considered.
  • Proven experience in a customer-facing role, such as customer success, account management, or consulting, preferably within a technology or SaaS company.
  • Excellent interpersonal and communication skills, with the ability to build rapport and trust with diverse customer stakeholders.
  • Strong problem-solving and critical-thinking abilities, with the capacity to analyze complex situations and provide creative solutions.
  • Results-oriented mindset with a focus on driving customer satisfaction and achieving business goals.
  • Technical aptitude and the ability to quickly learn and understand complex software applications.
  • Self-motivated and proactive, with the ability to work independently and as part of a team in a fast-paced, startup environment.
  • Strong organizational and project management skills, with the ability to prioritize and manage multiple customer accounts simultaneously.
  • Familiarity with customer success platforms, CRM systems, and other relevant tools is a plus.
  • A passion for technology and a desire to stay abreast of industry trends and advancements.
  • Develop and maintain strong relationships with a portfolio of assigned customers, serving as the primary point of contact for their success-related needs.
  • Understand customer goals, objectives, and desired outcomes to align with our products and services, ensuring maximum value realization.
  • Actively engage with customers through regular communication, including onboarding, check-ins, and business reviews, to understand their challenges and provide solutions.
  • Serve as a customer advocate within the company, working closely with cross-functional teams (sales, product, and support) to resolve customer issues and address their needs effectively.
  • Identify expansion opportunities within the customer base by understanding their business requirements and promoting relevant product offerings.
  • Monitor customer health metrics, usage patterns, and customer feedback to proactively identify areas for improvement and address any potential risks or concerns.
  • Provide product training and support to customers, ensuring they have the knowledge and resources to fully utilize our solutions.
  • Stay up to date with industry trends, best practices, and new product features to effectively consult and educate customers on maximizing their ROI.
  • Collaborate with the sales team to support upselling and renewal activities, providing insights and recommendations based on customer usage and engagement.
  • Contribute to the continuous improvement of customer success strategies, processes, and resources to enhance overall customer experience.
  • Complete Rewst Foundations Certification or show comparable knowledge of the Rewst platform.
Posted 9 days ago
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🧭 Full-Time

πŸ” MSP market

  • 1+ years of experience in outbound sales, cold outreach, or lead generation
  • Strong communication and relationship-building skills
  • Ability to identify and engage potential customers through strategic outreach
  • Identify and engage potential customers through strategic outreach
  • Connect with prospects from various sources
  • Generate new business opportunities
Posted 9 days ago
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🧭 Full-Time

πŸ” SaaS

  • MSP experience required.
  • Proven experience in a customer-facing role, such as customer success, account management, or consulting, preferably within a technology or SaaS company.
  • Excellent interpersonal and communication skills, with the ability to build rapport and trust with diverse customer stakeholders.
  • Strong problem-solving and critical-thinking abilities, with the capacity to analyze complex situations and provide creative solutions.
  • Results-oriented mindset with a focus on driving customer satisfaction and achieving business goals.
  • Technical aptitude and the ability to quickly learn and understand complex software applications.
  • Self-motivated and proactive, with the ability to work independently and as part of a team in a fast-paced, startup environment.
  • Strong organizational and project management skills, with the ability to prioritize and manage multiple customer accounts simultaneously.
  • Familiarity with customer success platforms, CRM systems, and other relevant tools is a plus.
  • A passion for technology and a desire to stay abreast of industry trends and advancements.
  • Develop and maintain strong relationships with a portfolio of assigned customers, serving as the primary point of contact for their success-related needs.
  • Understand customer goals, objectives, and desired outcomes to align with our products and services, ensuring maximum value realization.
  • Actively engage with customers through regular communication, including onboarding, check-ins, and business reviews, to understand their challenges and provide solutions.
  • Serve as a customer advocate within the company, working closely with cross-functional teams (sales, product, and support) to resolve customer issues and address their needs effectively.
  • Identify expansion opportunities within the customer base by understanding their business requirements and promoting relevant product offerings.
  • Monitor customer health metrics, usage patterns, and customer feedback to proactively identify areas for improvement and address any potential risks or concerns.
  • Provide product training and support to customers, ensuring they have the knowledge and resources to fully utilize our solutions.
  • Stay up to date with industry trends, best practices, and new product features to effectively consult and educate customers on maximizing their ROI.
  • Collaborate with the sales team to support upselling and renewal activities, providing insights and recommendations based on customer usage and engagement.
  • Contribute to the continuous improvement of customer success strategies, processes, and resources to enhance overall customer experience.
  • Complete Rewst Foundations Certification or show comparable knowledge of the Rewst platform.
Posted 10 days ago
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